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| Irrational |
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Hyperrational
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The book I chose to read for my Tradebook Blog was Dan Ariely’s (2010) The Upside of Irrationality: The Unexpected Benefits of Defying Logic at Work and at Home. Ariely has earned a PhD in cognitive psychology and business administration. With that being said, the premise of the book revolves around the idea that many times we let our intuitions lead us astray, resulting in irrational behavior (Ariely, 2010). One analogy that Ariely uses to illustrate human thinking involves Spock and Homer Simpson (see above). Specifically, Ariely believes that if people were placed on a spectrum with Homer at one end and Spock at the other, most people would be closer to Homer in most situations. However, Ariely also highlights the ways in which our irrationalities contribute to our humanness. That is, because of our irrationalities we are able to adapt to a variety of situations, learn to trust others, love the ones we are with, and enjoy effortful labor. Throughout the book, Ariely (2010) provides empirical evidence to support the duality of irrationality. Specifically, we are able to learn how compensation impact performance, why we come to value what we create, and why our ideas are better than others’. We also gain a better understanding of adaption and learn the harsh truths of assortative matting (think of the number on the forehead game that Dr. G. had us play). Furthermore, we are able to gain insight into why people feel compelled to help one person but not many. Lastly, Ariely (2010) emphasizes the need for the experimental approach when individually making important decisions and in areas such as business and public policy because it is the best way to learn about what really works.
My decision to choose this book was partially based on the book reviews that I had read on Amazon.com. A lot of the reviews I read were very specific when describing why they enjoyed Ariely’s book so much. Therefore, I felt that I was able to get a good understanding of what the book was about. Another reason I decided to choose this book was because I visited Ariely’s official website (it’s actually his personal blog). By reading his posts, I was able to get a good sense of his ‘voice’. Now that I have completed reading this book, I full heartedly believe that it was a great choice to make. Through the experience of engaging with this book, I was truly able to critically think about some of my own behaviors and about the way that I have chosen to live my life.
Now I would like to give you a bit
more information about Dan Ariely.
Ariely (2010) is currently a Professor of Psychology and Behavioral
Economics at Duke University, and you can find some of his work in the Wall Street Journal and Scientific American. I am hesitant to call anyone an expert on any
subject. I will say though, that he seems
well verse in the field of psychology and behavioral economic such that he has
reviewed the literature and has conducted numerous studies using diverse
populations. What I find most compelling
about Ariely is his personal story that got him interested in the field of
behavioral psychology. At the age of 18,
a magnesium flare exploded next to him, causing third-degree burns on 70
percent of his body. Then, after being
admitted to the hospital, he contracted hepatitis from an infect blood
transfusion. He experienced a very emotional
journey as he adapted to the new restraints placed on his body and tried to
figure out where he fit into society (especially the dating scene) (Ariely,
2010). It’s at this point that he began
wondering about the social processes that drove us toward other people as well
as away from other people, leading to a study years later on how aesthetically
challenged people adapted to their looks when it came to the dating. Overall, based on his educational background and
his work in the field, I found this book to be very credible. Moreover, I would say that this book could be
seen as scholarly in the sense that he has provided a great deal of empirical
evidence with citations at the back to support his claims.
It is now time for me to decide who
should and should not read this book. In
general, I think a person without a background in psychology would do just fine
with this book. Ariely’s layperson
language makes for a very easy read. Should
my fellow social psychology peers wish to read this book as well, I would
simply give them a word of caution. That
is, the content within this book does overlap with some themes from a social
psychology course. However, I personally
did not find the overlap annoying, rather I was excited that I knew the
official scientific terms such as affective forecasting :). If I were to try to describe the best audience
for this type of book, they would definitely need to be receptive to new ideas
that may contradict their intuitions because a good chunk of this book contradicts
long-held beliefs about human behavior.
For example, many people believe that if you give people more money, their
performance will increase, but research shows that end-of-the-year bonuses
actually lead to a decrease in performance (Ariely, 2010). However, Ariely acknowledges that there are
cases in which bonuses may work in increasing performance. Therefore, it’s also important that the
audience be able to take all the findings in the book for what they are; they
are aggregates that depict how most people
behave in most situations. If you are one of those people who are
constantly saying, “I know someone that did the opposite”, then this book is
probably not for you. Lastly, I believe
that people who do not like behavioralists should not read this book, because
it will probably make them even angrier that once again a behavioralist is
sitting on their high-horse, telling them how to live their lives. If you don’t believe me, here is an excerpt
from an article titled We are not all
Homer Simpsons by Daniel Ben-Ami:
“…behaviouralists…imagine
they are capable of understanding the world but they believe the rest of us,
with our apparently Homer Simpson like dumbness, cannot. Instead of trying to
reshape the world for the better [their]… main project is to manipulate our
behaviour…they have created an elitist justification for interfering in our
lives.” http://danielbenami.com/2012/10/01/we-are-not-all-homer-simpsons/
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| This was me in HS. I've gotten better now. |
Another theory that I enjoyed
reading about was the IKEA effect (think effort justification) (Ariely,
2010). The IKEA effect states that
people come to love the things they create to the point that they overvalue
their creations (e.g., the build-it-yourself furniture from IKEA). My personal IKEA effect involves my authentic
dream catcher versus the one my mom bought me from a store. During my freshman year, I made my very own dream
catcher. I was very proud of my creation, and I thought it was the most awesome
thing I had ever seen. Over the summer,
my mom bought me another dream catcher that was accented with purple string and
beads. Unfortunately, I felt nothing
toward this new dream catcher. In fact,
I remember thinking that it looked tacky with its purple string. Now, had I not already had a dream catcher that
I made myself, I think I would have loved the one my mom bought me. Unfortunately though, I feel prey to the IKEA
effect and came to value my own creation so much that I could not really
appreciate another version of my piece. Below are pictures of both dream
catchers. Objectively speaking, I can see how the purple-one is pretty to look
at, but it’s too perfect (I’m just
saying).
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| This is mine :) |
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| This is the store-bought |
After a somewhat awful experience
with printing a poster for SWPA at the ITS printing center, I knew that I had
to touch upon the topic of revenge.
Ariely (2010) argues that revenge and trust are two sides of the same
coin. That is, when we feel that someone
has broken our trust (e.g., treated us unfairly) we seek revenge, which can be rewarding
and pleasurable. Although me and my
research partner did not seek revenge against ITS, we came close. We had paid $50 to print our poster, so we
were thoroughly displeased to discover a blemish on the paper that caused the
ink to not catch in two places. When we
brought the blemishes to the attention of the student workers, they were not
that helpful. The guy suggested that we
get a maker and just color the spots in.
The girl kept saying things like “that’s unfortunate”, but after some
probing from my awesome research partner, the girl went to talk to the woman in
charge and we were able to print a new poster without any extra charges. After we left, we joked that had they not let
us reprint the poster for free, we would have made a poster saying “ITS
printing sucks”. Then, printed it at ITS
and put it up for everyone to see. Although we were simply joking, our immediate
reaction to make this poster illustrates how easy it is to feel it’s necessary
to seek revenge when someone breaks your trust.
That is, we paid ITS a good sum of money in expectation of receiving a
good product; however, they did not provide us with that product. Furthermore, if they had charged us again, we
would have felt even more peeved.
Ultimately, because ITS would have broken their side of our ‘deal’, we
would have felt justified in seeking revenge.
Luckily, we did not have to release our vengeful sides…this time.
The last idea I want to touch upon
is the fact that people are less willing to help the statistical victim
(Ariely, 2010). In other words, people
tend to care more about the individuals than the masses. In turn, they are more likely to help
individuals than they are to help a collective group suffering from illnesses
or social disparities. We tend to be
more inclined to help individuals because of the identifiable victim
effect. That is, once people are able to
connect a face to a tragedy, their sympathies and money will follow (Ariely,
2010). By contrast, reading a bunch of statistics
about poverty and illiteracy rates does not garner much action form people who
are not in the immediate vicinity.
Ariely proposes some methods to combat the statistical victim
problem. On method deals with
diminishing the ‘Drop-in-the-bucket effect’, or becoming discouraged because
you don’t believe that you can single-handedly help the victims of a
tragedy. To counteract this effect, he
suggests changing your perspective about the magnitude of the tragedy (Ariely,
2010). On way that I have already used
this suggestion is during my volunteer work with the San Antonio Youth Literacy
Council. While in high school, I volunteered
to help second-graders develop their reading and compression skills. I knew that illiteracy was a problem in our
country, but most of the time I felt helpless in aiding the cause. However, this
volunteer opportunity narrowed the problem to a small subset of people that I
could help. Specifically, my reading
group consisted of the same five students throughout the year. Therefore, by participating in this program I
was able to help the cause and optimize the impact I made.
Based on the amount of details and
praise I have given about this book, I think it’s clear that I am a bit biased. Despite my biasness, I do believe that this
book has a couple of weaknesses. First,
the book can be a bit wordy at times when Ariely is describing the design of a
studying. Although, I think I found such
descriptions wordy because I am used to reading things such as “a 2 x 2 within-subject
design”. Another potential weakness is
the lack of using scientific terms to label some of the theories. Ariely does a great job and relaying the
definitions in ‘terms that grandma would understand’, but I think the audience
losses out if they aren’t told at least the proper name for certain
psychological effects. Lastly, the thing
that annoyed me the most about this book was the use of the pronoun ‘you’. I think Ariely successfully draws the reader
in by having them image themselves into a certain situation. However, I found it a bit tedious because if
felt like I was being told to imagine a situation every other page.
Despite my criticisms, I believe
this book has many strengths. The most
important strength would have to be the fact that Ariely uses personal examples
to illustrate almost every theory he discusses.
By using personal examples, this book really does read like a blog,
which makes the text easier to engage with.
Furthermore, Ariely is able to create a bond between him and his readers
because he shows that he is willing to be honest and frank. Another strength is that he doesn’t include
any statistics when presenting research results, which I think makes the text
really accessible to people who get put-off when they see a bunch of numbers. What
I particularly enjoyed about this book was him stating numerous times that he
is not perfect; he makes the same irrational mistakes that we make, which I
think humanizes him even more. Moreover,
I found his suggestions on how to combat the negative effects of our
irrationalities to be very useful, because without them, some of these chapters
would paint a very depressing picture of human behavior. Lastly, I do feel that other people may
benefit from Ariely’s attempts at getting the readers to put themselves in a
position where they can visualize a study or why a particular outcome occurred
in a certain situation.
Taking into account everything I
have learned in this book and the way Dan Ariely seems to feel about the
positive and negative effects of human irrationalities, I would conclude that
the ‘take home’ message is to view our behavior in terms of a cost-benefit
equation (Ariely, 2010). That is, we
should actively look for ways to maximize the positive effect of irrationality
while finding ways to minimize the negative effects. Untimely, if we are able to find the optimal
balance between positive and negative, our behaviors would be more effective,
which would lead to a more effective society.
However, it’s difficult to convince people such politicians, bankers,
CEOs to change the behaviors that benefit them but not other people. Therefore, this change should start at the
personal level. Then hopefully, there
will come a time when people in power will be willing to listen to empirical
evidence.
n
= 2,702
________________________________
Ariely, D. (2010). The upside of irrationality: the
unexpected benefits of defying logic at work and at home. Harper.





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You're description of this book has definitely convinced me to read it. Knowing that I'm not the only one who tends to act like a Homer Simpson in my everyday life is reassuring. The excerpt you included by Daniel Ben-Ami was incredibly interesting in that his disavowal of behavioralism as a whole based on this particular book is a very irrational reaction. In claiming that "we are not all Homer Simpsons," he was in fact behaving more like a Homer than a Spock.
ReplyDeleteMark Leary (the person who wrote the book that I read) is also a professor of Psychology at Duke, and I can tell by your description that "The Curse of the Self" and "The Upside of Irrationality: The Unexpected Benefits of Defying Logic at Work and at Home" are similarly written books that really deal with the applicability of these social psychological concepts. Like Ariely, a lot of the concepts that Leary used were discussed in our class, but just like you mentioned, I think that it gives us a larger perspective on how they are used. I am definitely going to look into reading this book.
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